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Even in Zero Trust architectures, Network firewalls still play a key role in any well-balanced cyber security strategy. Foresight Cyber offer a superior firewall management service helping organisations like yours overcome compliance burdens and reduce cyber risks.
Firewall Platform Management ensures that your firewall(s) is/are continually operational, maintained with appropriate system updates, and all available features provided by your firewalls are managed confidently.
The standard Service Level Agreement (SLA) delivers timely changes and standard availability incident resolution. Whilst firewalls are monitored by our fully automated Foresight Cyber Platform©, the resolution of any issues and implementation of required changes occurs during London business hours. 24x7 management is not included with the Silver Service level.
The firewall(s) changes included in all levels are listed in the table in Service Levels. The number of changes per firewall is limited and agreed with a client.
In addition to the Silver Service level, adds a risk- related service by reviewing requested changes for risk and compliance, enhanced SLAs, regular firewall rules review, high-availability cluster management, an security reporting.
in addition to the Gold level adds threat hunting by collecting security logs from the firewalls, enriching with open-source threat intelligence data (OSINT): using a specially designed rulebook to find actual threats and incidents. The more data points we get from the customer, such as DHCP, AD and server logs, the superior the hunting service becomes.
The Platinum level is ideal for companies with requirements for high-availability, 24/7 service, regulatory and PCI DSS compliance. The service provides annual recertification of the firewall rules.
The Platinum level includes 24x7 management.
To deliver the best service possible, we require the following:
On request, we will supply read-only access to the firewall configuration, all changes and approvals relating to managed firewalls.
We will also copy firewall logs – audit, traffic and application specific – to the client’s log management tool. We do not permit sharing firewalls between two or more clients, thereby negating any possibility of accidentally disclosing other clients’ data.